The issue affecting SMS and WhatsApp message delivery has now been resolved by our third-party messaging provider. Messages are being sent as expected again, and our services are operating normally.
We apologise for the disruption and appreciate your patience while the issue was being investigated.
Posted Oct 07, 2026 - 17:21 UTC
Investigating
SMS and WhatsApp messages are currently not being sent due to an issue with our third-party messaging provider. The provider is investigating, and we will share an update as soon as more information is available.
We apologise for the disruption.
Posted Oct 07, 2026 - 15:36 UTC
This incident affected: SMS Sending and WhatsApp Sending.