All Systems Operational

Uptime over the past 90 days. View historical uptime.
In-App Data Upload Operational
90 days ago
99.97 % uptime
Today
Integrations & API Operational
90 days ago
99.97 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
SMS Sending Operational
90 days ago
100.0 % uptime
Today
WhatsApp Sending Operational
90 days ago
100.0 % uptime
Today
Campaign & Surveys Management Operational
90 days ago
100.0 % uptime
Today
Workflow Alerts Operational
90 days ago
100.0 % uptime
Today
Reviews Operational
90 days ago
100.0 % uptime
Today
Login & Single Sign On Operational
90 days ago
100.0 % uptime
Today
CG Academy Operational
90 days ago
100.0 % uptime
Today
Menu Navigation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 12, 2026
Issue with Manual data upload, Incoming Webhooks and Native Integrations
Resolved - Our team has successfully resolved the issue, and all new imports should now process successfully. You should no longer encounter the error at this time.

No data has been compromised or lost, it was just not possible to import data during the period.

If you attempted to import files (via manual upload or via incoming webhook or Native Integrations) during the downtime, please be advised that those import attempts would have failed. Should you wish to proceed with importing the data, you will need to re-upload any file intended for processing at this time.

If you are impacted customer, our team will be in touch.

We sincerely apologize for any inconvenience this may have caused.
Feb 12, 15:53 UTC
Identified - We have identified the issue and the team is addressing it.
Feb 12, 12:16 UTC
Investigating - We are currently experiencing an issue with our Manual Data Uploads, Incoming Webhooks and Native Integrations capability. Data files uploaded via these two capabilities will result in a failure.

Kindly request users to wait to perform manual uploads.
Feb 12, 12:16 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

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