All Systems Operational

Uptime over the past 90 days. View historical uptime.
In-App Data Upload Operational
90 days ago
99.97 % uptime
Today
Integrations & API Operational
90 days ago
99.97 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Email Sending Operational
90 days ago
100.0 % uptime
Today
SMS Sending Operational
90 days ago
100.0 % uptime
Today
WhatsApp Sending Operational
90 days ago
100.0 % uptime
Today
Campaign & Surveys Management Operational
90 days ago
100.0 % uptime
Today
Workflow Alerts Operational
90 days ago
100.0 % uptime
Today
Reviews Operational
90 days ago
100.0 % uptime
Today
Login & Single Sign On Operational
90 days ago
100.0 % uptime
Today
CG Academy Operational
90 days ago
100.0 % uptime
Today
Menu Navigation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 19, 2026

No incidents reported today.

Mar 18, 2026
Elevated report loading errors in EU region
Resolved - This incident has been resolved. We’ve received confirmation from impacted customers that report loading is working as expected again.
Mar 18, 13:36 UTC
Update - The reoccurred issue has been resolved. We are continuing to monitor the results.
Mar 18, 13:23 UTC
Update - The issue has reoccurred for some customers in the EU region, causing elevated report loading errors. Our team is actively working on a fix and we’ll share another update soon.
Mar 18, 12:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 11:18 UTC
Identified - The issue has been identified and a fix is being implemented.
Mar 18, 10:55 UTC
Investigating - We are seeing elevated error rates for report loads in the EU region affecting customers with Division Hierarchy filtering enabled. We have identified the cause and are working on a fix. We will share another update soon.
Mar 18, 10:54 UTC
401 Unauthorized errors for PUT Record, PATCH Survey Record, and PUT Personal Link
Resolved - We identified and resolved an issue that caused some PUT Record, PATCH Survey Record, and PUT Personal Link requests to return 401 Unauthorized errors instead of executing successfully between 11:01-14:12 in EU and 11:01-15:18 in US and AU.
Mar 18, 10:00 UTC
Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

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