401 Unauthorized errors for PUT Record, PATCH Survey Record, and PUT Personal Link

Incident Report for CustomerGauge

Resolved

We identified and resolved an issue that caused some PUT Record, PATCH Survey Record, and PUT Personal Link requests to return 401 Unauthorized errors instead of executing successfully between 11:01-14:12 in EU and 11:01-15:18 in US and AU.

Posted Mar 18, 2026 - 10:00 UTC