This incident has been resolved. The functionality is working as intended. Users are now able to Create, Edit and Manage their existing templates in the new Campaign Suite.
Posted Feb 27, 2024 - 11:35 UTC
Monitoring
The issue has been addressed and the functionality is working as intended. Users are now able to Create, Edit and Manage their existing templates in the new Campaign Suite.
Posted Feb 27, 2024 - 11:34 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 27, 2024 - 09:21 UTC
Investigating
We are currently investigating a reported issue in Campaign Suite Campaigns - Email Template Editor.
Users are currently not able to view or edit created email templates for campaigns in the Campaign Suite. This is only an issue in the management of Email Campaigns, and does not impact sending of previously created campaigns.
The Delivery Manager Template Editor functions as intended.
Posted Feb 26, 2024 - 17:55 UTC
This incident affected: Campaign & Surveys Management.